Reviews
Kindlypreparedtreats andmore on 4/17/2024
I was on my way from a catering in Lancaster and my van engine like came on as I was about to jump on the interstate. I googled auto care and DrivenMotos came up, I decided to call them an LET ME TELL YALL!!! Ms. Pamela was SO helpful with me on the phone, she knew I was Soo overwhelmed, I got there and all of them welcome me with open arms. Mrs. Terri was so helpful on finding my parts, Tony & Junior found the problem, explain to me what the problem was also showed me what the problem was. Now I'm riding and my van riding great!! Thanks to y'all for making me feel so very comfortable and getting me back home safe. You guys rock😁😁 If y'all have ANY PROBLEMS with your vehicles Give DrivenMotos Auto Care Clinic a call!!
Madison Patterson on 10/16/2023
Let’s be honest ! The car was messing up and you guys had the car from July until October when I actually messaged you when you said it would been done a week after you got it . But instead it was 3months , then expect me to pay for something that sat there for months . The suspension does not cause a car to slip. Then tell me I have the option to fix it and text me the next day saying 3000 dollars to get it back . And honestly that’s all that car is worth with a salvage title . And also I wasn’t told about the salvage title until after I signed all the paperwork ! So let’s be honest about the whole situation!
Amanda Bass on 6/28/2021
Very nice office. Friendly associates. Very good service. Amazing mechanic
Blair on 7/28/2023
Great service. Friendly honest people. Won't sell you unnecessary stuff or pretend you have issues that you don't. Right to the point. Stand up business.
Christopher Carnes on 8/1/2022
It's a very friendly and laid back environment.
Keith Whisonant on 1/9/2025
Very thorough. Very reasonable. Nice people.
Darian Canaan on 4/8/2024
Great customer service, good price and close to home. Glad to have a good shop so close!
Jim Boling on 8/8/2022
Outstanding customer service. Best I have ever received. Highly recommend this service to others.
Troy Crippen on 9/30/2024
Super nice people. I think I've found my go to place for service!!
Jori Waiters on 8/11/2023
Very polite & efficient!! I’ll definitely be a repeat customer.
Jason Breedlove on 1/13/2025
You all did a fantastic job changing my rotors and brakes. It was quick and easy to get in along with exceptional service done to my car! Thank you so much!!
Sarah Jowers on 8/24/2022
Great customer service!! Overall 5/5 ⭐️ experience!
Tom Sliker on 1/21/2024
Great folks, nice people. In addition to being a great shop, they have used cars for sale on the premises.
Rita Reimers on 2/3/2025
As good as it gets! They fixed my 2006 Toyota Solara that had been shaking and now she rides smooth as silk! I was giving the car to my best friend and we were worried if it would make it to Ohio. Thanks to DrivenMotos, it did! Thank you so much, I am a loyal customer. I'll be there wil my Impala soon!
Tonya Truesdale on 2/23/2024
Good and fast service.
Macarthur Edmonds on 3/8/2024
Great experience very efficient and thorough service…
Melvin Ealey on 10/21/2024
They were fast and the receptionist was very helpful in making me an appointment. Love their work.
Phil Emanuel on 7/10/2023
Top flight, curteous service.
c johnson on 11/13/2023
No problems with my alignment love it
Cynthia Sowell on 3/3/2022
I have been a customer of theirs for years. Dealing with Jennifer Blackmon is always a pleasant experience. She has the right personality for this type of job and you can tell she takes pride in this business. I recommend this business to all my friends and family. 5 stars but id give it 10 if I could. .
Casey Polston on 3/25/2024
Nice people good and fast service and did very good work on my car
Cameron Cook on 10/18/2024
Warm welcome and great service experienced. This place will take care of you!
Chris Prince on 1/19/2024
I've been using DrivenMotos since I've moved to Lancaster. Hands down, nobody else compares. They have taken really good care of my truck and my wife's SUV and they do not overcharge. I tell people that they give dealership quality service at reduced prices. DrivenMotos will always have my business. If I'm not mistaken, I believe they honor warranties but don't quote me on that.
Cleo White on 4/29/2024
Great job service great the people were great it's just a great place to do business
John McCain on 12/23/2024
Another great experience with Driven Motos! These folks are the best—great service at a great price. So easy to work with and very accommodating with my hectic schedule. Check them out today!
Jason Huneycutt on 8/23/2021
Excellent customer service! I'm very satisfied with my experience there. No more scary violent shaking on curves in our mustang! I'll be going back to them in the future when I need things done. Thanks y'all!
scotty yocum on 10/2/2023
Great service Great people my truck run fine now and I meant sum Great friends
Neena A on 2/7/2025
Are you having vehicle problems? If so, take your vehicle to DrivenMotos Auto Care Clinic. They will take care of it for you.
Mattie Brice on 10/27/2023
Friendly and professional services, Shows conern for thier customers need. Walk away feeling satisfied that the problem had been resolved.
barbara luke on 8/9/2024
This is the second time here and once they hit it out of the park. Great pricing and got me in quickly and did a great job. Highly recommend.
John McCain on 9/4/2024
Another great experience with DrivenMotos Auto Care! They are easy to work with, super helpful, and they did a great job on my vehicle! Great prices and excellent work! Check them out-you will not be disappointed!
Robert Baldwin on 10/8/2021
Great place great group of people tell you like it is try their best to get you and get you out would recommend coming here if you need any car repairs in the future
Sandra P on 4/19/2024
Terri was very welcoming and gave me all the information I needed to have my brakes delivered for my Jeep. Everything was scheduled and I was all set for my appt day. When I arrived for my appt I was greeted by the owner Nick and Pam the receptionist who assured me I was in good hands. Tony was my mechanic for the day and checked to be sure the parts for my vehicle matched the order, and immediately got to work. My Jeep feels good, the staff is very professional and I would highly recommend them for my future car needs. Thank you to everyone that helped make this experience comfortable.
Bob Leary on 11/6/2024
Fast and fair. I will use them again! Update. I'm a repeat customer and plan to remain loyal. They have solved every problem that we've brought to them quickly. I enjoy talking to Terry and Tonny and appreciate their expertise and hospitality.
Ben Reid on 5/4/2022
This place is definitely great. The owner Nick also personally contacts customers to be sure they are happy. And I am very impressed with their knowledge. And they back their work up. I brought my 02 grand Cherokee in for some work and they had to replace the fuel pump and the seal went bad after the new pump was put in. They diagnosed it and replaced it. That’s a business you can trust. And they definitely take care of their people I am super grateful for the ems discount they give. I’m not one to ask for discounts. But it’s definitely nice to hear the appreciation for our line of work. Thank you. And I definitely will be coming back and recommending all of my friends to these guys!
Justin Plowman on 11/3/2021
Vehicle - 03 p2 volvo 2.5lT Service requested - Diag on a multiple Random Misfire. Result from Diagnostic - was told all coil packs were bad. Mind you FCP euro provided the current plugs and coils all volvo OE and installed properly before this issue (multiple Misfire) (erratic idle and poor fuel consumption came about. Once I had received the call I promptly discussed other probable causes as the coils and plugs were relatively new (8k at most). The technician proceeded to inform me that his $10k Scanner told him it was the coils as the cams were in correlation with each other the vacuum system was without leaks and injectors were pulsing correctly. Fast forward after I obtained Vida on my laptop once I finished moving(this failure happened during transition from home to home) after a 5 min talk with a current Euro tech and the Data from Vida it was found that the signal from the ECM to plug one was null. However pulse from cylinder 4-5 were present. After that it was immediately obvious the ECM had overheated and the output diode for cylinder 1 was not giving signal. There is a excellent p2 chassis write up for this failure exactly. Now $500 later charged by this shop for time spent and cleaning the clips for the coils. What a joke this place is.... and very disrespectful. Shouldn't even be working on Euro vehicles. I simply was in a bind without my proper tools to do the job myself at the time due to moving. Bottom line shade tree arrogance doesn't make up for actual skill and knowledge when it comes to complex issues.
Nancy Noel on 5/27/2024
They pride themselves on their professionalism and taking care of their customers. I always worry about getting taken advantage of by mechanics, but not here. They have worked hard to build an excellent reputation and have succeeded. They have aligned my cars, done repairs and also advised me when not to repair. I appreciate this place! Update 5/26/24. They continue to amaze me! We have purchased newer vehicles that don't require as much maintenance. However, whenever I need them, no matter how random or weird, they are right there to help! They replaced the bearings on my boat trailer, and just last week did an emergency battery replacement for me. Still great people with a wonderful attitude!
Norbert Mutabazi on 1/16/2025
I recently moved to Lancaster and was unsure where to take my car for repairs. Fortunately, I found a place that I truly appreciate. They addressed all the issues my car had at a price that was surprisingly reasonable compared to other places I’ve been. The service I received was excellent, and I would highly recommend this shop to anyone in need of car repairs. Thank you DrivenMitos Auto Care Clinic.
sandy pinnock on 11/12/2024
I wanted to take a moment to say thank you to DrivenMotos for taken such great care of my vehicle. I was recently in for an oil change and had the pleasure of being greeted by Ms.Terri who is an absolute doll. My car was taken care of in a timely fashion and they had me on my way. I feel confident that my vehicle is in good hands and grateful for the professionalism I am given with every visit. If you are looking for a dealer experience with reasonable pricing, this is your place.
Bobby Moree on 2/9/2022
Great people
cheryl nowels on 5/6/2024
Everyone there is so nice and professional. My car drives great too!!!! Thank you so much.
Dave Carr on 11/16/2021
Caring people, helpful. Quality work.
Janaya Williams on 3/16/2022
I absolutely loved the whole process of buying a car Jennifer Blackmon and Cody helped me get into a vehicle for me and my family today!! I wouldn’t trade one thing about my car my whole experience was priceless I walked out with them not being my friends but part of my family thank you guys again for everything!!!
Jason Schiffner on 1/8/2024
Wife loves her new/used vehicle.
Donald Revels on 11/26/2023
This man first gave me a chance I paid $1800 down for 2003 Acura paid payments on time for three months told him about problems. The car was having he told my girlfriend which he knew well bring it by and we’ll fix it well, three weeks go by and we see someone else driving the car that we dropped off to get fixed he tells me that, we voluntarily let him repossess the car now someone else is driving a car that we paid 1800 down for and paid on time for three months. Just thought the people should know who bought a car.
David Welch on 10/2/2023
Great service as they fixed my car quickly and had me back on the road in just a couple of hours. They really helped out while traveling through Lancaster.
Jessica Prince on 10/23/2024
So thankful to have this great Auto Care Clinic to take my vehicle to. Great prices and friendly people.
kim sellers on 3/18/2025
Tony and Terry always take good care of me.
Truesie Truesdale on 11/1/2021
Best shop in Lancaster that I've seen & found... Every time any of my vehicle's need work these the guys for it... They're on time, dependable & always let yu know ahead of time the damage & cost... Keep the good work & business going y'all are A-1 too me‼️
Steve Walters on 10/7/2024
Very professional, courtesy, provides service requested in timely manner, very reasonable pricing, the Best Garage in the area.
Rosezina Samuel on 11/10/2022
transmission fluid changed
Sandra Parzych on 2/25/2025
Nice friendly people working here. Had a pre purchase inspection done. Even though I was early for my appointment they got right on it because they knew I had to be somewhere else ASAP. Gave my vehicle a good going over and priced the service competitively. I would certainly bring my future business here.
Sylvia Arrowood on 11/23/2023
Had my oil changed and roof racks put on my Toyota RAV4 at DrivenMotos. Very happy with the service I received here. Will be back for more oil changes and anything else my car might need. Thank you for the great service
Tammy w Bass on 2/28/2022
Great friendly staff got me in and got me out
Little wright on 9/14/2023
They were excellent. Professional, friendly, work done in timely matter. I have referred my family member
Harold Geist on 9/25/2024
I would like to begin with the conversation that began with a tow from our home to DrivenMotos place of business as our vehicle needed a starter replaced. The lady was so curtious and helpful to our needs and informed us of there intentions as they were waiting for the our vehicle to arrive. Well approximately 3 hours passed when the call finally came in saying our vehicle was ready.these folks new I was disabled and we had no other means of transportation as the offered to get us and take us to our vehicle. What a Blessing these folks are. On our way home we stopped to turn in the old starter for its core charge I asked her to pop the hood open so as to take a look , the job was outstanding as we inspected further we noticed an additional part had been put on to our surprise. These folks go beyond there call of duty and put there customers at the front of the line by an means they can. I can't say enough about the great price as well. They Have our business from now on and I Trust there workmanship and Highly recommend them as there work ethics and character of the entire staff was phenomenal.They are a True Blessing.
Leslie Lee on 7/20/2023
My car has been there since May now and it’s July and I think it will be August before I get it back, worst experience ever and this is insurance company monies. I’m so done and will advice others to go elsewhere
Leslie Slick on 9/3/2024
I am vary happy with the service I received. The price was responsible for the service I received. I told others about them and two days later my Grandson made an appointment there. It's a shame you find a place that youit is responsible and honest only to find out otherwise. 2 of my grandsons went there. I did not receive the $25 repearl. Okay, I let that go. Took my own vehicle back there again.Because it's lake and water, they charged me a $120 to diagnostic didn't take 15 minutes and would not refund any of my money that I paid.It cost me a hundred and twenty For the fifteen minutes and then Told me he wouldn't do the job and And would not refund any of the diagnostic Money. That they tell you when they do the job.They take it off your bill But they wouldn't do the job , so i'm out My hundred and twenty dollars Total, it's a $170 that they said they would refund. And now they won't not a problem. I won't be back.